COVID-19 Information for Small Businesses

City of Dallas COVID-19 Overview

The City of Dallas is closely monitoring the impact of COVID-19 on the small business community, working closely with our local, state and federal partners. Below is information that we hope will help you navigate these challenging times.

On March 29, 2020 the City of Dallas issued a new set of emergency regulations to allow Dallas County's new stay-at-home provisions to be enforced in parts of the city that do not fall within Dallas County's jurisdiction. For more information on businesses allowed to operate during this time please see FAQs in English or Spanish.

Dallas County's amended order states "
... this Order requires all individuals anywhere in Dallas County to shelter in place – that is, stay at home – except for certain essential activities and work to provide essential business and government services or perform essential public infrastructure construction, including housing. This Order takes effect at 11:10 a.m. on April 3, 2020 and will continue through 11:59 p.m. on April 30, 2020, subject to the limited exceptions and under the terms and conditions more particularly set forth below ...

Employers Needing Essential Workers
Workforce Solutions Greater Dallas

If you are an employer needing essential workers, Workforce Solutions Greater Dallas is available to assist. Call them at 214-302-5555 and they can help you find the essential workers you need.


For immediate and ongoing access to job matching services go to and the Dallas Regional Chamber's Jobs for Displaced Workers.

You can email Goodwill at with your name, city/zip code, contact number and any additional information. A Goodwill Job Connection Center Manager or Specialist will contact you directly and set up an appointment for virtual employment services. You can also contact a Job Connection Center by phone at the location nearest you:

  • 3020 N. Westmoreland Rd, Dallas, TX 75212: 214-638-2800 x185
  • 1661 E. Northwest Hwy, Garland, TX 75041: 214-227-5549
  • 919 W. Main St, Lewisville, TX 75067: 972-436-3681

Unemployment Benefits  


If your employment has been affected by COVID-19, you may be eligible for unemployment benefits. The state recommends you apply online for benefits, but applications can also be accepted over the phone by calling 800-939-6631.

Governor Abbott announced the week of March 16, 2020 that he has instructed Texas Workforce Commission (TWC) to waive the normal waiting period, and work search requirements.


To qualify for unemployment benefits in Texas, you must have worked in Texas during the past 12 to 18 months and have at least a minimum amount of wages as required by state guidelines. You must also be able to work and available to work, although the state has waived the provision that you must be looking for work each week that you request benefits.


Go online at or call 800-939-6631 from 8 a.m.-6 p.m. Central Time Mondays through Fridays. 

Shared Work Program


As an alternative to layoffs, TWC is encouraging employers to enroll in the Shared Work program. A voluntary program, it was developed as a way to help Texas employers and employees withstand a business slowdown, such as occurred due to COVID-19. Under this program, an employer can supplement an employee's lost wages because of reduced hours worked with partial unemployment benefits.

To read more about the Shared Work program, or to apply, visit

Small Business Financial Resources

The Coronavirus Aid, Relief, and Economic Security (CARES) Act creates a variety of programs to provide assistance to small businesses. A good summary of these options can be found here. Key components include:

  • The Payroll Protection Program, which would provide a portion of its financing as a forgivable loan, is available through 7(a) lenders. Please contact your existing lender for details. The nation's top 7(a) lenders can be found here.
  • The Economic Injury Disaster Loan Program, which now includes a grant component of up to $10,000. Details are available at the SBA website.  

Dallas' Small Business Development Financial Institutions (CDFIs) have developed COVID-19 loan products:

  • DreamSpring: For payment relief on an active loan, click here.
  • Lift Fund: Up to $50,000; apply online here.
  • PeopleFund: Quick turnaround, disaster assistance loans; for more information click

Federal Government - Small Business Administration (SBA)
Disaster Assistance Loans

The U.S. Small Business Administration (SBA) will be offering low interest loans to designated disaster areas for use as working capital by small businesses that have suffered substantial economy injury due to COVID-19. These loans can be used to pay fixed debts, payroll, and accounts payable, as well as other expenses that can't be paid due to the impact of this disaster. The interest on these loans will be 3.75% for small businesses that do not have credit available elsewhere. Businesses that have credit available elsewhere are not eligible. For nonprofits the interest rate will be 2.75%. The loan term is up to 30 years, determined on a case-by-case basis. The maximum loan amount is $2 million. More information on how to apply is available here and the loan application can be found here.

Third-Party Grants

Third-parties are providing grants to small businesses impacted by COVID-19. Please note we are providing for informational purposes only.

Facebook Small Business Grants

Facebook is offering $100 million in cash grants and credits for up to 30,000 eligible small businesses in the over 30 countries where Facebook operates. More information is available here.

Google Support for Small- and Medium-Sized Businesses (SMBs)

Google is supporting small- and medium-sized businesses around the world that have been impacted by COVID-19. They are doing this in a variety of ways, from providing access to capital, Google ad credits, and more. For details please click here.

Hello Alice Small Business Emergency Grants

Hello Alice is offering $10,000 grants to small businesses impacted by COVID-19. In addition to funding, grant recipients will receive ongoing support from the Hello Alice community. More information is available here.

Texas Woman's University AssistHer Emergency Relief Grants

Texas Woman's University has launched the AssistHer Emergency Relief Grant program. This program was set up to assist Texas, woman-owned businesses that have been impacted by COVID-19. A total of $1 million (100 grant awards of $10,000 each) is available. More information can be found here

Verizon Small Business Recovery Fund

In partnership with Local Initiatives Support Corporation (LISC), Verizon is investing $2.5 million for grants of up to $10,000 to entrepreneurs impacted by COVID-19, especially entrepreneurs of color, women-owned businesses and others in historically underserved communities who don't have access to flexible, affordable funding. More information can be found here.

Support Local Restaurants

Downtown Dallas Inc. has created a comprehensive list of downtown Dallas restaurants offering take-out and delivery options, and is available here.

As we receive new information we will update this page, so please check back.